1. Who we are

This policy is issued by Summit Startup Services Pty Ltd (ACN 676 998 771; ABN 11 676 998 771) (“we”, “us”, “our”), which owns and operates the website abn-registration-australia.com.au. We are a Registered Tax Agent (No. 26270174) and a Registered ASIC Agent (No. 52205), and a private business that is not affiliated with, or endorsed by, any government agency.

2. What this policy covers

This policy applies to personal information we collect through our website and its related subdomains, and in the course of providing our services. By using our website or services, you agree to the handling of your personal information as described here.

3. Information we collect

Depending on the service you use, we may collect:

• your name and contact details (email, phone, residential and postal address);
• your date and place of birth;
• government-related identifiers, such as your Tax File Number (TFN) and Australian Business Number (ABN);
• business details relevant to your registration;
• payment details (card payments are processed by our payment providers — we do not store your full card number); and
• technical and usage information about your visit (such as IP address, device and browser type, and pages viewed).

4. Sensitive information and Tax File Numbers

We generally do not collect sensitive information unless it is reasonably necessary to provide your registration and you have consented. Where we collect your Tax File Number, we do so only for authorised tax-related purposes, and we collect, use, store and disclose it in accordance with the Privacy (Tax File Number) Rule 2015. Your Tax File Number is stored and accessed only within Australia and is not disclosed overseas. Providing your TFN is optional, although it may help the ATO process your ABN application faster.

5. How we collect it

We collect personal information directly from you (for example, through our online forms), from your authorised representatives (such as an accountant, lawyer or business partner acting for you), and — where we act as your agent — from government bodies such as the ATO and ASIC and from public registers.

6. How we use it

We use your personal information to:

• provide our services and process your registrations and applications;
• verify your details with the ATO, ASIC or other authorities where required;
• communicate with you about your application and provide support;
• improve our website and services;
• send you marketing about our services, where permitted (see clause 11); and
• meet our legal and regulatory obligations.

If you do not provide the information we request, we may be unable to process your application or provide certain services.

7. Cookies, analytics and advertising

We use cookies and similar technologies to operate our website, understand how it is used, and measure our advertising. This includes tools such as Google Analytics 4, Google Ads and Google Tag Manager, which may set cookies and collect information such as your IP address, device and the pages you view, subject to those providers’ own privacy policies. Some of these providers are global companies and may store or process data outside Australia. You can manage or disable cookies in your browser settings, and control ad personalisation through Google’s ad settings, though some features of our website may not work as intended if you do.

8. When we disclose it

We may disclose your personal information to:

• government agencies — the ATO, ASIC and the Australian Business Register — when acting as your agent;
• our payment providers (such as Stripe and PayPal) to process your payment;
• our Australian-based service providers, contractors and support team, including IT and cloud-hosting providers;
• professional advisers assisting our business; and
• others where you consent or where we are required or authorised by law.

9. Security and retention

We take reasonable technical and organisational steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure — including access controls, encryption of data in transit, and secure storage of physical records. We keep your personal information only for as long as we need it for the purposes described in this policy or as required by law, after which we securely destroy or de-identify it.

10. Data breaches

If we become aware of a data breach that is likely to result in serious harm, we will assess it and, where required, notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches scheme under the Privacy Act 1988 (Cth).

11. Marketing and opt-out

We may send you information about our services. You can opt out at any time by using the “unsubscribe” link in our emails or by contacting us. We do not use your Tax File Number or sensitive information for marketing.

12. Accessing and correcting your information

You can ask to access or correct the personal information we hold about you by contacting our Privacy Officer at contact@abn-registration-australia.com.au. We will respond within a reasonable time. If we cannot give you access or make a correction, we will explain why and, where appropriate, note your request on our records.

13. Complaints

If you have a concern about how we have handled your personal information, please contact us first so we can try to resolve it. If you are not satisfied, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or on 1300 363 992.

14. Anonymity

Where it is lawful and practicable, you may deal with us anonymously or using a pseudonym. In most cases, however, we will need to identify you in order to process a government registration on your behalf.

15. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and change the “last updated” date above. Please check back periodically.

16. Contact us

For any privacy question or request, contact:

Summit Startup Services Pty Ltd — Privacy Officer
Email: contact@abn-registration-australia.com.au
Phone: (02) 9564 8687 — Monday to Friday, 9am–5pm AEST